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Orbitkey - AU logo

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Terms and Conditions

TRADEMARKS AND COPYRIGHTS

The trademarks, service marks and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered Trademarks of Orbitkey. The contents on the site are intended solely for personal and non-commercial use (except for the purcha

CURRENCY AND PRICING

Product prices offered on the Site may vary from other advertised prices due to conditions in different geographic markets. We have four websites catering for different regions in the following currencies:. www.orbitkey.com.au in Australian Dollars.

PRODUCTS OR SERVICES

While we will try our best to fulfil all orders, certain Orbitkey products or services may have limited quantities and are subject to return or exchange according to our Return Policy. We have made every effort to display the colours and images of ou

RETURNS AND REFUNDS

Orbitkey accepts returns within 30 days of the purchase date. If you change your mind about your purchase, we’re here to help. To be eligible for a return, the item must be:. For pre-ordered or back-ordered items, the 30-day return window begins from

TWO YEAR WARRANTY

Orbitkey products are backed by a no-fuss 2-year warranty from the date of purchase. It covers defects in materials, workmanship, or parts that would render your product non-functional during regular use. If you received an item that is broken or no

RE-SHIPPING FEE

If you would like us to re-ship your orders, we may charge a processing fee to re-ship orders that have been returned to us for the following reasons:. The processing fee is AU$7.50 for customers in Australia, US$9.90 for customers in US + Canada, £9

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

We welcome any suggestions and comments. Please be aware that by sending creative ideas, suggestions, proposals, plans, or other materials, at our request or otherwise, whether online, by email, by postal mail, or any other format (collectively, 'com

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and avail

THIRD-PARTY LINKS

Certain content from our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We will not have any liability or responsibility for any third-party mat

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

You expressly agree that your use of, or inability to use, the product is at your sole risk. Please refer to our FAQ section regarding the requirements of the Orbitkey. In no case shall Orbitkey, our directors, employees, affiliates, agents, contract

INDEMNIFICATION

You agree to indemnify, defend and hold Orbitkey and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. At our sole discretion, we reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It i

PROMOTION

Promotion/discount codes are not valid for cash or cash equivalent and are not redeemable to purchase Last Chance, Limited Edition and Collaboration items and digital gift cards. Promotion/discount codes cannot be applied retroactively to previous pu

GIVEAWAY

Who can enter:This giveaway is open worldwide. Standard shipping exclusions apply. Competition period:The giveaway ends on 9 February 2026 at 11:59 pm AEST. Picking the winner(s):Orbitkey will select the winner(s) at random after the competition clos

MOBILE TERMS OF SERVICE

The Orbitkey Australia mobile message service (the "Service") is operated by Orbitkey (“Orbitkey Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel th